Terms & Conditions For Rentals:
By renting our product you agree to these terms and conditions:
Payments: All the payment is due up front by credit card at checkout.
Disclaimer: By renting our floral arches you understand that though these flowers look real, all of them are in fact artificial, and therefore only resemble the real flower for which it is named after, or referred to.
Balance due must be paid in full at least 30 days prior to the wedding/event. If payment of balance due is not made, flowers and decor will not be ordered, and this contract will be closed at the determination of Bloom Everlasting. If Bloom Everlasting determines the contract can still be fulfilled after this date and you wishes to continue the contract, you will be notified by email. Any extraordinary costs incurred due to the late payment will be passed on to you.
Additions less than 30 days prior to the wedding/event, will be accepted up to 14 days prior to the wedding/event and must be paid within 24 hours. No guarantee is given that the same flowers will be available and pricing will be determined according to what is available. Color and style will be matched as closely as possible.
Substitutions: Bloom Everlasting reserves the right to make substitutions in the event the flowers or decor received are not of the quality suitable to wedding/event. The integrity of the proposed look and color scheme will be maintained and flowers of equivalent value will be used. Bloom Everlasting will not be held liable for staining to any garments due to flower usage.
Terms: At the time of the initial retainer, adjustments can still be made to the invoice. Large additions and subtractions are accepted up until the balance is paid in full. There is a guaranteed minimum payment of 85% of the original proposal. Any liability on the part of Bloom Everlasting is limited to the full refund of monies paid minus the retainer fee.
Due to fluctuating flower prices, price increases may occur and will be passed onto the customer if their rental includes specialty flowers not included in the original design as shown on the product page. The customer will be notified as soon as Bloom Everlasting is made aware of these increases. Bloom Everlasting will send the customer an invoice for the additional cost, to be paid within 30 days of the event.
Price is for 1 setup/location only. Additional fees will apply if the desired rental item is to be moved from the ceremony to the reception, or anywhere else. If you need any item moved from the ceremony, to the reception, or anywhere else, an additional moving and setup fee will be required. Our arches are very large and do not fit through normal doorways. They have to be dissembled, which will require our movers and/or florist to remove the florals, dissemble the item, transport it to the new location, then reassemble, and re-apply the florals. We require our own team to move any items. This is due to insurance reasons, which will not cover anyone outside out team to handle our items.
Please be sure to check with your venue to confirm our rentals will fit in the desired space.
All orders include delivery, setup, and pickup, with a pickup time of no later than 9:00 PM, and delivery within 30 miles of our warehouse. Pickups past 9pm will incur an additional fee. The delivery cost for orders outside of 30 miles is typically a dollar a mile, but will be determined based off of location and whether or not it involves setup from our movers and/or florist. Please email us and we can give you a quote for this price based off these two factors.
Any pickups past 9PM are subject to a late night pickup fee, which can be found below.
9:30PM charge of $50
10PM charge of of $100
10:30pm charge of $150
11PM charge of $200
1130pm charge of $250
12AM charge of $300
Product Handling: No rentals can be left outside overnight. The arches cannot be in the rain due to damage. If there is rain coming and the arch is outside we will come get the arch early. No one is allowed to transport, take-down, or move our product without prior written approval.
Any damage incurred to our product beyond natural wear while renting our items will be charged to your card in the amount of 2 times the rental price of the item. If an item is not returned within the rental agreement period of time, you will be charged 3 times the rental cost of the item. Your credit card information is safely stored and will be deleted once the items are returned.
All décor must be communicated to Bloom Everlasting to preserve the consistency of wedding/event. Any décor for the wedding/event not provided by Bloom Everlasting is not be guaranteed by Bloom Everlasting even in cases where Bloom Everlasting items are integrated. In such cases, any alterations deemed necessary will be made to preserve consistency and Bloom Everlasting will be blameless.
Venue and Location Limitations: Bloom Everlasting is limited by the rules and guidelines of the location(s) and site management. Negotiation with the officials for moderation of guidelines is the responsibility of The Customer; Bloom Everlasting will offer technical recommendations only. Reimbursements will not be made for unused items due to venue limitations not communicated to Bloom Everlasting.
Cancellations: We require a 30 day cancellation notice, otherwise your retainer cannot be partially refunded. In the event of a war, fire, tragedy, pandemic, natural disaster, or other emergencies within 30 days of your wedding/event, we will move your retainer free of charge to another date.
Retainers will not be refunded in full, they will exclude the payment processing fees, as well as any time we spent in communication with you, the time spent forming this proposal, any time spent working on your event preparations, fees charged by our banking institution for refunds, and may include the fees associated with us making this available online for you to rent online.
Bloom Everlasting reserves the right to cancel this contract if at any time Bloom Everlasting feels that the obligations cannot be met. Bloom Everlasting will credit the amount paid, minus any actual costs incurred up to that point that Bloom Everlasting informs you.
Any controversy or claim arising out of or relating to this contract, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules [including the Optional Rules for Emergency Measures of Protection]. The arbitration hearing shall take place in Raleigh, North Carolina before a single arbitrator. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
